Legal
Terms of Use
The terms that apply to HealthFlow7 and to this website. Last updated August 27, 2026.
These terms cover your use of this website and of HealthFlow7. By using either, you accept them. If you are agreeing on behalf of an organisation, you confirm you may bind it.
The free tier, the trial and the licence
Three modules are free forever with no expiry and no card: the HL7 Viewer and Editor, Advanced Search, and Workspaces and import.
A 14-day trial unlocks everything and can be started once per machine. When it ends the application reverts to the free tier; nothing is lost, the paid modules simply lock again. A paid licence comes two ways: one named user on one device, or one shared device with as many people as sign in to it. Either can be released to move machines.
A licence is an annual subscription: while it is running you receive every update and new feature we release. When the term lapses the software keeps working perpetually on the newest version published during it — nothing expires and nothing is disabled — and renewing resumes updates from that point.
Support is available while your subscription is active. The free and trial tiers carry no support commitment, and support stops when a term lapses until it is renewed.
Not a medical device
HealthFlow7 is an engineering and diagnostic tool for the people who build and support interfaces. It is not a medical device, it is not intended for clinical decision-making, diagnosis or treatment, and its output must not be relied on for patient care.
Message diagnosis and specification discovery are statistical aids. They describe patterns in traffic you have captured; they do not establish clinical correctness.
Replaying messages into live systems
Message Resubmission transmits real messages to a real endpoint. Sending traffic into a live clinical interface can create duplicate records, reopen encounters or trigger downstream orders. You are responsible for choosing the destination, for confirming the send order shown in the preview, and for the consequences of a replay. We strongly recommend rehearsing against a test endpoint first.
Your data and your obligations
You are responsible for having the right to hold and process the messages you import, for the lawful basis on which you do so, and for the security of the machines and databases involved. We claim no rights in your messages, your workspaces or the documents HealthFlow7 generates from them.
The roadmap board and suggestions
The roadmap is a public board where customers propose work and vote on it. A few things follow from that:
- Everything you post is reviewed before it appears, and we may decline or edit a suggestion, or remove one later.
- An approved suggestion is public. Do not include confidential information, credentials, customer data or anything covered by an agreement you have with someone else.
- By posting a suggestion you give us permission to use it to build and describe the product, without owing you payment or attribution. You keep whatever rights you already had in it.
- Votes and positions on the board show what customers are asking for. They are not a commitment, a delivery date, or a promise that anything will be built.
- One account, one vote. Creating accounts to inflate a vote is a misuse of the service and we may remove the votes and the accounts.
Your account
You are responsible for what happens under your account and for keeping your password to yourself. Tell us at legal@squidspark.com if you think someone else has access to it. We may suspend or close an account that is being used to abuse the service.
Acceptable use
You agree not to:
- Use the site or HealthFlow7 to break the law, or to infringe anyone’s rights.
- Attempt to gain unauthorised access to the site, our systems or another person’s account.
- Interfere with the operation of the site, including by automated scraping that degrades it for others.
- Post anything unlawful, defamatory, or designed to harass another person.
This website
We try to keep this site available but do not promise it will be uninterrupted or error-free, and we may change or withdraw any part of it. Pricing, specifications and roadmap positions shown here may change. Nothing on this website is an offer capable of acceptance; a purchase is governed by the terms presented at the point of sale.
Third-party services
Where this site links to a third party — the SquidSpark Store, a payment processor, an identity provider — your dealings with them are governed by their terms and their privacy policy, not ours.
Refunds
We offer a 30-day money-back guarantee. If HealthFlow7 is not right for you, tell us within 30 days of purchase at legal@squidspark.com and we will refund you in full. You do not need to give a reason.
This sits on top of any statutory cancellation right you have as a consumer, which nothing in these terms limits.
Intellectual property
The name HealthFlow7, the SquidSpark name, the logos and the content of this website belong to SquidSpark Inc. or its licensors. Nothing here transfers those rights to you, beyond the licence to use the software described above.
No warranty
Except where the law says otherwise, HealthFlow7 and this website are provided "as is" and "as available", without warranties of any kind, whether express or implied, including any implied warranty of merchantability, fitness for a particular purpose or non-infringement. You are responsible for deciding whether HealthFlow7 is suitable for your purposes and for keeping backups of your own data.
Limitation of liability
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.
Subject to that, we are not liable for indirect or consequential loss, loss of profit, loss of business, or loss or corruption of data, and our total liability arising out of or in connection with HealthFlow7 and this website is limited to the amount you paid us in the twelve months before the claim arose.
Governing law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable there, and the courts of Ontario have exclusive jurisdiction over any dispute arising from them.
If you are a consumer, this does not deprive you of the protection of any mandatory rule of the country you live in, and you may still be able to bring proceedings there.
Changes to these terms
We may update these terms. The version on this page at the time you use the site is the one that applies. Where a change materially affects a licence you have already bought, we will tell you.